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Shipping Policy

Shipping Policy

Shipment & Delivery Time

Upon purchase, the product will be shipped within 2-5 working days, with an estimated delivery time of 3-7 working days.

Our shipping operations are active from Monday to Friday, excluding holidays. Orders placed over the weekend will be processed on the next business day.

*Free Delivery: enjoy free shipping within the continental United States for orders totaling $99 or more.

 

Order Verification

To ensure a smooth processing of your order, our customer service representative may reach out to you for order and billing verification. Failure to establish contact may result in a delay in order processing. To avoid any delivery delays, we kindly request you to carefully review all the information provided during checkout.

 

Can I Change The Delivery Address For A Paid Order?

If your order has not yet been shipped, we can assist you in changing the delivery address. To request a change, please contact us at support@solpexsolar.com, and we will respond to your inquiry within 48 hours on weekdays.